Your Privacy,
Handled with Care
We're a small handcrafted woodworking shop. Here's exactly how we handle your information
— in plain English, no legalese.
From the shop owner
"We're a one-man woodworking shop in Graham, NC. We take your privacy as seriously as we take our craft. We don't sell your data, we don't spam you, and we'll never share your information with advertisers. You're a customer, not a product."
We never sell your data
We never spam your inbox
We never share with advertisers
We never have direct access to your card numbers
Information We Collect
When you visit gritandnails.com or purchase through our Etsy shop, we may collect:
Personal information you provide: name, email address, shipping address, phone number
Payment information: processed securely through Wix Payments, Etsy, or PayPal — we never store card numbers
Pages visited, time on site, and browser type (collected automatically)
Messages sent through contact forms, email, or Etsy messaging
Custom Orders & Project Details
For custom furniture and woodworking projects, we may collect measurements, design preferences, wood species selections, and photos of your space. This information is used solely to complete your project and is never shared with third parties.
How We Use Your Information
- Process and fulfill your order
- Communicate about order status, shipping, or custom project details
- Respond to questions and customer service requests
- Send order confirmations and receipts
- Occasionally share updates about new products (opt out anytime)
Who We Share It With
We only share your information with:
- Shipping carriers (UPS, FedEx, USPS) to deliver your order
- Payment processors (Wix Payments, PayPal, Etsy Payments)
- Etsy, if your purchase is made through our Etsy shop
- Legal authorities, only if required by law
Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some site features may not function properly.
Your Rights
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing emails at any time
- Contact us with any privacy concerns
Data Retention
We retain your order and contact information for up to 7 years to fulfill warranty requests, assist with future matching orders, and comply with tax and legal obligations. Custom project files including measurements and design details are kept for the same period.
Questions? Just Ask.
We're a real shop run by a real person. Reach out anytime.
christopher.deal@gritandnails.com gritandnails.etsy.com
Graham, North Caolina